Code of Conduct
Effective date: September 11, 2026 · Last updated: September 11, 2026
The Roll is a membership community built around trusted relationships, shared knowledge, meaningful experiences, and people helping one another make better decisions. This Code establishes the conduct expected of every applicant, member, guest, contributor, advisor, host, volunteer, representative, and participant. It applies whenever a person participates in or interacts through The Roll.
1. Where this Code applies
This Code applies to conduct connected with The Roll, including:
- –applications, membership-selection forms, email communications, surveys, and digital scorecards;
- –The Roll Circle, The Roll Registry, The Roll Brief, Live The Roll conversations, advisory or contributor activities, and any future online community space;
- –Hub Houzz experiences, meetings, gatherings, workshops, and other in-person or virtual events;
- –member-to-member communications or transactions that begin through The Roll; and
- –public statements or conduct that falsely claims to represent The Roll or materially threatens the safety, privacy, integrity, or reputation of the community.
2. Community standards
Everyone participating in The Roll must:
- –treat others with dignity, patience, fairness, and respect, including during disagreement;
- –communicate honestly and avoid knowingly misleading statements, manipulated reviews, false endorsements, or material omissions;
- –respect personal boundaries and stop unwanted contact when asked;
- –protect confidential and personal information learned through the community;
- –follow reasonable event, safety, venue, and host instructions;
- –disclose a personal, professional, referral, ownership, or financial interest when making a recommendation that could benefit the member or someone connected to the member; and
- –use The Roll's services, resources, and relationships for lawful and community-appropriate purposes.
3. Prohibited conduct
The following conduct is prohibited:
Harassment and abuse. Bullying, intimidation, humiliation, abusive language, repeated unwanted contact, sexual harassment, stalking, or conduct intended to frighten, isolate, or control another person.
Discrimination and hateful conduct. Degrading, excluding, threatening, or targeting a person based on race, color, ethnicity, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, veteran status, marital or family status, or another characteristic protected by applicable law.
Threats, violence, and unsafe behavior. Credible threats, physical violence, fighting, dangerous disruption, bringing a weapon into a Roll activity in violation of law or venue rules, or conduct that creates a serious or immediate safety risk.
Sexual misconduct and exploitation. Nonconsensual sexual conduct, sexual coercion, grooming, exploitation, unwanted sexual attention, or sharing intimate content without consent.
Fraud and deception. Scams, impersonation, identity misuse, forged credentials, knowingly false claims, theft, fraudulent transactions, or attempts to obtain money, access, or information through deception.
Unauthorized promotion and solicitation. Advertising, fundraising, recruiting, selling, mass messaging, political campaigning, or directly soliciting members without The Roll LLC's prior permission. A genuine recommendation made in response to a member's request is permitted when any relevant interest is disclosed.
Privacy violations. Sharing, publishing, selling, recording, photographing, or distributing another person's name, contact information, messages, image, voice, location, private circumstances, or other personal information without appropriate permission. This includes doxxing and unauthorized screenshots or recordings.
Spam and technical misuse. Malware, phishing, automated scraping, unauthorized data collection, disruption of services, attempts to defeat access controls, or using member information to build an outside contact list.
Retaliation and interference. Punishing, threatening, pressuring, or excluding someone for raising a good-faith concern; knowingly making a false report; destroying relevant information; pressuring witnesses; or obstructing a review.
Illegal or harmful activity. Using The Roll to arrange, promote, facilitate, or conceal unlawful activity or conduct that presents a substantial risk of harm to a person, property, or the community.
Misrepresentation of authority. Claiming to speak for, bind, represent, sponsor, approve, or act as an agent of The Roll LLC without written authorization.
Repeated or evasive violations. Repeated lower-level misconduct, attempts to avoid an existing restriction, or helping another person violate this Code.
4. Recommendations and member dealings
Members remain responsible for evaluating recommendations, businesses, offers, services, opportunities, and other members. Participation in The Roll does not make a member, vendor, host, contributor, or advisor an employee, partner, agent, or representative of The Roll LLC. Members must not present personal opinions or arrangements as guarantees or official endorsements.
When members choose to buy, sell, refer, hire, collaborate, travel, attend, or transact with one another or with a third party, they are responsible for their own decisions, agreements, payments, permissions, and compliance with law.
5. Member privacy and confidentiality
Members may use information shared through The Roll only for the purpose for which it was provided. A member must obtain permission before sharing another person's private message, story, contact details, photograph, recording, or personal circumstances outside the intended conversation or activity. Permission to participate in an event or conversation is not, by itself, permission to record or publish it.
The Roll cannot guarantee that another participant will maintain confidentiality. Members should use good judgment and avoid sharing information they would not want disclosed. Suspected privacy misuse should be reported promptly.
6. Events and safety
At Roll-related events and experiences, participants must:
- –follow the law and reasonable instructions from The Roll, the host, venue personnel, and emergency responders;
- –respect venue restrictions, physical boundaries, accessibility needs, and the safety of others;
- –avoid conduct that materially disrupts the event or prevents others from participating;
- –not attend or remain when impaired to the point of creating a safety risk; and
- –promptly report an immediate hazard or emergency to venue staff or emergency services before or in addition to contacting The Roll.
7. Reporting a concern
A concern may be reported to [email protected]. The report should include, when available, the people involved, what occurred, when and where it occurred, relevant messages or documents, and whether there is an immediate safety concern. A person should contact 911 or the appropriate emergency service when anyone may be in immediate danger.
Reports should be made honestly and in good faith. A report is not considered false merely because it cannot be substantiated. The Roll LLC will limit information about a report to people who reasonably need it for safety, review, response, legal compliance, or administration, but cannot promise complete confidentiality.
8. Review and interim measures
The Roll LLC may review conduct that may violate this Code. The process may include requesting information, preserving relevant records, speaking with involved people, consulting a venue or service provider, and considering the nature, severity, context, frequency, credibility, and impact of the conduct. The Roll LLC is not a court and is not required to use formal rules of evidence or procedure.
When safety, privacy, evidence preservation, or community integrity requires prompt action, The Roll LLC may immediately suspend access, restrict communications, remove content, cancel attendance, separate participants, or take another reasonable interim measure while reviewing the matter. An interim measure is not necessarily a final finding.
9. Enforcement
Depending on the circumstances, The Roll LLC may take one or more of the following actions:
- –provide guidance or a discretionary warning;
- –require specified conduct to stop or impose participation conditions;
- –remove content, listings, submissions, or access to a particular feature or event;
- –suspend membership or participation while a matter is reviewed;
- –decline, revoke, or terminate membership or participation;
- –restrict future contact or attendance; or
- –notify a venue, service provider, emergency responder, or law-enforcement authority when reasonably appropriate or legally required.
The Roll LLC may consider prior conduct and may act without first issuing a warning. Serious misconduct may result in immediate termination. A paid member terminated for a serious violation of this Code is not entitled to a refund. Nothing in this Code requires The Roll LLC to disclose confidential information, another person's personal information, security practices, legal advice, or information that could create a safety risk.
10. Reconsideration
A person whose membership is terminated may submit one written request for reconsideration to [email protected] within 14 calendar days after notice of termination. The request must identify a material factual error, previously unavailable information, or a substantial reason the outcome should be reconsidered. Disagreement alone does not require a different decision.
The Roll LLC may decline or limit further contact when doing so is reasonably necessary for safety, to comply with law, or because the request is threatening, abusive, repetitive, or unrelated to reconsideration. The decision on reconsideration is final.
11. Relationship to other policies
This Code supplements The Roll's Terms of Service, Privacy Statement, event rules, venue requirements, and other written policies. If another policy imposes a more specific safety, privacy, or participation requirement, the more specific requirement applies to that situation. This Code does not replace any right or obligation under applicable law.
12. Changes to this Code
The Roll LLC may update this Code as the community, services, or legal requirements change. The effective date above will be revised when changes are made. Material changes will be communicated through a reasonable method, such as email or the method then used to provide member notices. Continued participation after an updated Code takes effect constitutes agreement to follow the updated Code, to the extent permitted by law.
13. Contact
Questions or reports concerning this Code may be directed to:
764 Lagrange
South Haven, Michigan 49090[email protected]